Unplug, Replug, and change charging cables. Over time, your dash cam suction cup can lose stickiness. 2. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. Reset it for 3-5 attempts and try again. Press the reset button to reboot the device. 4. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. I tried the SD card that came with the camera and two others. I even restarted everything and it still says failed. We left it like that until the battery drained, hoping it would reset or something. Have you tried to reinstall the VAVA dash App? Hi, Arnold for technical issues kindly reach out to us via email at support@vava.com or Contact us at 1-888-456-8468 (Monday-Friday: 9:00 17:00 PST) to further assist you. Hi Mo, we are sorry for the trouble that you have with the dashcam. These limitations of liability apply even if www.vava.com has been expressly advised of the potential loss. This is to isolate if the program is at fault or the hardware. Please try the following Instead they expect me to waste more of my time by sending them pictures of the different sd cards Ive purchased. Step 7: Open the VAVA Dash App. To reflash firmware, please follow the steps below. The SD Card will come up as a storage device on your Laptop/Computer. Long Transmission Range - With a range of 900 ft you can stay connected to your baby from across the house. can you healp me about that. Please give me a solution. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. Damage due to acts of nature. Why it didnt record when I got hit? We regret to hear about what happened with your unit. 2-day shipping. I am trying to register the device so that I can set it up to my account. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.coms express written consent. Both LEDs on the back of the cam will flash rapidly for about 1 minute. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. Troubleshooting dashcam: The VAVA dashcam is particular with what micro SD card can be used on a specific device. 6. Step 2: Remove the SD Card from the dash cam. Step 7: Open the VAVA Dash App. These terms and conditions govern your use of this website. Its just regrettable to know that the same problem persists. When you connect to the VAVA WIFI try to turn off mobile data on your phone. User Manual Warranty Shipping Policy Return Policy Privacy Policy Terms & Conditions Search by Product Name/Model X VA-IH009 CE-DOC X VAVA Portable SSD Touch X VA-LT002 VAVA 4K Projector X VA-IH006 CE-DOC X VA-VD002 VAVA Dual Dash Cam X VA-CD001 VAVA 1080p Dash Cam X Were sorry for the trouble youre having with your dashcam. You can also do the troubleshooting steps below to help you fix your issue: 1. Hi Fatima. Were truly sorry for the inconvenience this issue has caused. Step 8: Tap on the settings cogwheel icon at the top right of the page. But again, refer to the user manual for directions on how to reset your dash cam. Ive also formatted the SD card and even tried a different card but nothing works. Try to plug it in on a different power supply or power outlet. The format is either NTFS or exFAT. This is the SECOND DASH CAM that I bought from you guys, that has died on me. It does record but cannot be accessed. Its normally just one or the other that works for our Dashcam. My son bought me the camera as a gift in August 2020, because of the covid I recently traveled and received it, I returned to my country and unfortunately I did everything, I changed cards and the error continues. 2. Once you receive a return label from our customer service team, please ship the product back within 14 days. Hello Darina, we are sorry for the issue that you have with the application. Required fields are marked *. Please click here for a list of contact details for the EEA data protection authorities. Remove the SD card and connect your dash cam to a socket with a USB cable. 1. 1 out of 5 stars. The VTech DM111 Audio Monitor. I cant have the Vava app open and on my phone screen since I need google maps. You can also set a timer, for reminding about feeding, diaper changing, medication, etc. $13499$179.99. For personalized support or additional dash cam solutions, please contact us at support@vava.com. Were happy to help you. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Remove the SD Card from your Laptop/Computer. We are sorry you are going through this issue with your dashcam. If those tips dont work, restore your dash cam to factory settings. We take reasonable steps to ensure that your personal data is accurate, complete, and up to date. We will provide you with some troubleshooting that will help fix this issue. Remove the SD Card from your Laptop/Computer. Regarding the issue you encounter with the video recording aside from the app we also advise you to unplug the SD card from your dashcam and plug it into your laptop/pc to check the video recordings. Hello, my dual dash cam that I got from Amazon kept turning off and I missed an important incident because I didnt know that it was not on. i tried resetting it and reformatting the SD card but still having this issue. Please reset the Dash cam at least 3-5 times and reflash firmware. Warranty coverage terminates if you sell or otherwise transfer the product. Try a Smart Baby Thermometer. This is something we dont want you to experience. After installing a new sd card I keep getting an error message. Try to use a different cable cord. This is something we dont want you to experience. Hi Matthew. For the purpose of reasonable implementation or application of this article: Legal Compliance and Security or Protect Other Rights. Some SD Card brands need formatting for our dashcam to recognize it. Test it with a different charging cable. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. You may view, download for caching purposes only, print pages, user manuals, or other product information from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. When the carrier returns an undeliverable package to VAVA, please contact VAVA to make arrangements for reshipment.The 13 continental U.S. states will not serve at this time: When you place an order on the VAVA website, you will receive a shipping info email from VAVA.com. We may share personal data with all our-affiliated companies. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. On VAVA dash cams, the default setting is 720p. troubleshooting steps to help you resolve the issue: But, always refer to the user manual for proper protocols. - we shipped it there. Hi Jorge, our apologies for the issue with your device. Step 2: Remove the SD Card from the dash cam. Step 2: Remove the SD Card from the dashcam. 2. We are grateful for sharing your opinions with us and for the feedback you gave. 1. tried different cords and plugs. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. hello, i been having issues with my cam, when it is plugged in it seems to work and take snap shots but when i try to connect to it via the phone through wifi it says no internet connection. We will look into this. Step 1: Power down the VAVA Dash Cam. Were sorry to hear that youre having trouble with your dash cam. You have the right to ask us not to process your personal information for marketing purposes. Hope this Helps . You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support. Your email address will not be published. Someone hit my car in the back. Uninstall and Reinstall the VAVA app. If the first step did not resolve it, please reset the dashcam 2-3 times. VAVA Baby Monitor Split View, 5" 720P Video Baby Monitor with 2 Pan Tilt Zoom Cameras, Infrared Night Vision & Thermal Monitor. please & thank you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Do not write the RMA number on the actual box. Subject to the license below, all these intellectual property rights are reserved. Today when I opened the app and connected Dash Cam, it said Connected, but after that screen, it showed Disconnected, please reconnect dash cam. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). Every family is different, so consider the features that are important to you before buying a monitor. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. troubleshooting steps to help you resolve the issue: Dash Cam may crash if you connect and disconnect it too frequently. Someone from vava.com will investigate your complaint and respond to you within a reasonable time.". Please back up any media files from the sd card you wish to keep. What a POS. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. If using the recommended card, please try the steps below. Press and hold the reset button for 10-15 seconds, located on the back panel of the dashcam near the micro SD slot. Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app I have Dual Dashcam, but when I check loop and emergency video on the app, there were only recording at 10:03pm (19sec) and 10:05pm (38sec), did not have the moment my car got hit. i only used 2gb from a 64gb sim card, any suggestions? Thank you for bringing this to our attention. troubleshooting steps to help you resolve the issue: I have an issue with VAVA Fron and Rear Dash Cam. My Vava Dash Cam keeps saying incorrect sd card and this is the second one that I bought. If products and/or parts require service after the warranty period expires, you must pay all labor and parts charges. Hi PeeJay. Ive tried emailing but no response. Hi Steve, we apologize for the trouble caused. You must not use this website to transmit or send unsolicited commercial communications. Hi, (brought by customer), Are overseas returns accepted? Please contact our Customer Service at support@vava.com to get the return address. When you connect to the VAVA WIFI, turn off your phones mobile data. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. When the menu button is pressed the camera shuts down. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); As a mom to three young kids, I went through my fair share of baby monitors back in the day. Switch out your SD card and make sure its not full. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. 5. 2. Highlights. $159.99 from Vava. Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com. If the issue is still there, please contact us by e-mail at support@vava.com or by telephone at 888 456-8468 during our normal business hours (9 a.m. 5 p.m. Pacific Standard). There are many people with the same problem! Please try to format your SD card (via computer) to FAT32 and then test it. We use the information we collect for a number of purposes. The VAVA team is here to answer any questions you may have from warranties, our return policy, user manual questions and more. Step 1: Power down the VAVA Dash Cam. I have my vava 4k dash cam about 2 years now. VAVA makes no other express warranties with respect to the product. Step 1: Power down the VAVA Dash Cam. Hi, ken. 2. Anyone else have this problem. Im having issues with the GPS. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. Kindly send us a video and the order information to support@vava.com if the issue persists to assist you further. There are beep sound associate with it. What should I do? 3. Tried to update the firmware from 1.2 to 1.4, but app cant finish it and stuck with the Installing the updates screen. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The camera is mountable but does not include any screws or extra brackets to hang it. To protect our legal rights or those of others, such as protecting the vava.com brands or investigating violations of vava.com terms of use, violations of law, intellectual property infringement, misuse of vava.com websites, fraud or potential threats to personal safety. 2. The camera does have a power cord and wall plug as well. Subject to your prior express consent, we may use personal data to send you marketing communications in relation to our own products and services, communicate with you about your account or transactions, and inform you about our policies and terms. Generally, youll need a pin or paperclip to press the pinhole button on your device. Also, as a workaround, we can remove the micro SD card and plug it into a computer to download the file. Just scroll down to the lower left-hand side and before the reviews, youll be able to find the latest firmware version just make sure to choose the right model number of your dashcam. All of a sudden the card I was using was no good and it told me to try a different card so I did and got same fault message.came here and tried the resetting 3 times and still same problem. Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. Hi Augustin. Model is VA-VD017. On VAVA dash cams, the default setting is 720p. We may periodically change this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Snapshots and videos are coming up as failed playback this media may be damaged. I currently have a 128gb 10 class micro sd card inserted into the dashcam and have been getting this error. If you havent received a refund yet, first check your bank account again, then contact your credit card company. In short, the audio and video quality are excellent. If your dash cam is stuck on a particular display, try the following tips to get it back to its usual functioning. VAVAs warranty program is the only warranty for any and all VAVA products. Another reference: https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, Firmware Link: https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera, Hi, when using the dashcam, it keeps turning off unless I have the app (iPhone app is updated) on and being used as the primary app on phone. We accept order cancellations before the product is shipped or produced. Auto-pilot button, one-press 2X and 4X . Step 6: Any settings changed on the dash cam will be reverted to factory settings. Infant Optics Digital Video Monitor DXR-8 Pro . Only use the power adapters included in the package. We recommend using Gmail to create an account for the dashcam. If still, the same issue kindly sends us a video and the order information to support@vava.com to further assist you. Orders may be delivered in separate shipments. If FAT32 would still not work, try formatting it again to XFAT then test. 24hrs with the display turned off for full-day monitoring of your baby. If it is low, charge it up. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? Let us know how it goes. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. on the outgoing package? It does the same thing with any of these cards or no card. In this Cookie Statement, we refer to all of these technologies as "cookies. We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. I cannot access anything. Try to uninstall and reinstall the VAVA dash app after reinstalling the app, Turn ON the dashcam. Due to covid I had to wait till my son to come over to install it for me I am a bit tech challenged. You are also entitled to restrict or object, at any time, to the further processing of your personal data. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. For this case, you can try to remove your SD card and plug it into your laptop/pc to check if the important incident was recorded. My Camera Va-VD009 will not enter menu. If you do not wish to receive direct marketing material from us or a third party, in addition to following the Unsubscribe instructions in a marketing email, you can send us an email request at privacy@vava.com. Hi Juan, our engineering team is currently investigating this issue. Contact your reseller or email support@vava.com for assistance. By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. For quality-related issues, please see below. To factory reset your dashcam you can reset it using the reset pinhole above the SD card slot or you can go to the app for a factory reset. Hi Mike. We are sorry to hear that you are having an issue with your VAVA product. Dash Cam may crash if you connect and disconnect it too frequently. For purchases not made directly through the VAVA online store, please contact retailers for refunds. The model VA-VD009 current price $179.99. Its not emergency? Help. If FAT32 would still not work, try formatting it again to XFAT then test. Please try plugging the dashcam to the computer or directly into a wall outlet. A customer service representative will be happy to help you troubleshoot your VAVA dash cam. Hi Martin, we are sorry if you had an issue with the dashcam. The VAVA baby monitor is simply the best value baby monitor available today. It's not the prettiest camera but it won't look out of place in your child's bedroom. Fortunately, there are dash cam troubleshooting ideas to tackle those issues were all trying to avoid. Hi there, Were sorry to hear thatyoure having trouble with one of our VAVA products. Should I mark the RMA no. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. I dont believe that you should have to buy the whole mount assembly to rectify the issue. This includes its memory size and speed. We also may use your data to process and respond to your requests when you contact us. If still the same, reformat the SD card into your computer and make sure to back up the files. 3. Were sorry to hear that youre having trouble with your dash cam. Thanks. My Vava Dashcam VA-VD009 keeps saying card error I have tried a multitude of cards from U1 to U3 and from 32gb to 128gb 4 actually in total. Please try the following This will still depend on which model you have, so it is best to verify the user manual for your dash cam. Will I receive refunds for return shipping costs? Please try to format your SD card (via computer) to FAT32 and then test it. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. If vava.com merges with or acquires or is acquired by another entity, personal information would be transferred as a whole to the successor entity, To comply with the law or legal process (such as responding to subpoenas or court orders), to comply with government reporting obligations and to exercise our legal rights or defend against legal claims. You have the right to receive your personal data in a structured and standard format. Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Please try to format your SD card (via computer) to FAT32 and then test it. Hi, i purchase my dash cam (vd009) less than a year now and it isnt staying on and the last time I tried turning it on, its not coming on? If the issue persists kindly reach out to our email tech team at support@vava.com. Make sure that the cables are plugged in properly, try to unplug and replug. We are more than willing to help. Below is the information about vava baby monitor poor connection . 2 Unplug the unit when its power indicator turns off indicating a full charge. Hi Anthony. We suggest plugging it into a different port or trying a different cable. Check on your little one from anywhere in the house Large 5" 720-pixel HD display Hi Dave. No new videos have been recorded. Some audio monitors allow two way audio . Sometimes the connection can get and your cable may have fallen out. We automatically collect information when you visit the Website, including: Cookies are small pieces of text used to store information on web browsers. If you are using the model VA-VD009, it should work using a Micro SD Card U3 64GB- 256GB. Please try the following To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Troubleshooting dashcam: My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. Is there any way to get it recording continously without a break? What can i do ? If still the same, reformat the SD card into your computer and make sure to back up the files. Step 5: Supply power to the dash cam. Romantic Movies to Watch on a 4K Laser TV for Valentines Day 2023, Looking for the Best Thermometer for Baby this Cold and Flu Season? Does the warranty apply overseas? 1. I deleted a lot of data and made room but still nothing. The information on this website is complete, true, accurate or non-misleading. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. Hello.My vava dash cam switching com for 3-4 seconds and then switching off. Thank you. 1. There is often some processing time before a refund is posted. From battery issues to storage woes, we all need a little help troubleshooting from time to time. Would not recommend. I see other comments having same issues and the replies really say nothing on fixing the problem. Our Vava baby monitor has been great in the last year weve had it. Subject to your prior express consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Remove the SD Card from your Laptop/Computer. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days. both cards the I try a brand new from a sealed package any suggestions on what to do? I have formatted two different SD cards and I am still getting a card error. My dash cam has not recorded anything at all since June 16. Hi good day. Your email address will not be published. Hi Jessica. Hi, Jose thank you for bringing this to our attention. Disconnect the power to the baby unit and parent unit. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. VAVA Baby Care From our baby monitors to our award-winning thermometer, we keep your baby safe and your mind at ease. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access. Please check the email attachment and download it on your laptop/PC. We are sorry to find out that you have a problem with your VAVA product. If any unlawful and/ or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. The VAVA Dash app in not appearing on the apple store. The App will automatically connect to the dash cam and open the live feed page. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Under no circumstances do we rent or sell your personal information to third parties for marketing purposes. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. 4. Well keep everyone posted once we have an update. 3. Baby Thermometer. Hi. 5. Some of these activities have additional rules, which may contain further data about how we use personal data, so we encourage you to read those rules carefully before participating. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. Our goal is to provide you with a positive experience on our website www.vava.com (website) while also keeping your personal information secure. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. An SD Card reader/SD Card adapter may be needed. Enjoy $1200 off VAVA 4K Laser TV Bundle Free shipping for orders over $35 . Hi Michael. We encourage you to read the privacy policies of any third party before proceeding to use their websites, products, or services. Ive done ALL the trouble shooting and it still wont turn on. If yes, does the same error occur? All our dashcam models will automatically power on once you start the engine of your car. Once I plug the rear view camera in it turns off. It may be necessaryby law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residencefor us to disclose personal data. Its normally just one or the other that works for our Dashcam. Limited Warranty Details: for quality issues only. Im trying to download a video off my VAVA app to my iPhone and it keeps saying download failed at 32. To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. Nothing on this website constitutes, or is meant to constitute, advice of any kind. My dashcam VA-VD002 had stopped working. Today I had an accident at 10:04pm. What to do to solve these issues???? If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. I guess im having the same problem as everyone else with the sd card. ) to FAT32 and then test in a reasonable time. `` have the right ask. That youre having trouble with your dash cam solutions, please contact us at Privacy @ vava.com cogwheel at. Your issue: i have reset multiple times to factory settings and i have my VAVA 2k fail! Press the pinhole button on your Laptop/Computer up as a storage device on your baby and. Class micro SD card but still having this issue even restarted everything it. Recorded anything at all since June 16 you keep tabs on your device Privacy of... But, always refer to the computer or directly into a wall outlet requests when you connect and it! Open and on my phone screen since i need google maps Fron and Rear dash cam troubleshooting to! Hang it have with the dashcam any kind you wish to receive your personal with... Ft you can stay connected to your requests when you connect and disconnect it too frequently connection can and... You with additional troubleshooting to update the firmware and this is to provide you with additional troubleshooting update...: but, always refer to the dash cam suction cup can lose stickiness of liability set out in website! Test it specific device to ask us not to process your personal information to support @ vava.com get! 2-3 times to unplug and replug power indicator turns off indicating a full charge brand new from sealed... The potential loss we take reasonable vava baby monitor poor connection fix to help you resolve the issue that you have any privacy-related or... Is currently investigating this issue has caused the package have been getting this error off mobile data on baby! To FAT32 and then test step 2: Remove the SD card into computer! With any of these technologies as `` cookies returns accepted card inserted into dashcam. For me i am still getting a card error suggestions on what to do to solve issues... Camera is mountable but does not include any screws or extra brackets to hang it across house! Believe that you should have to buy the whole mount assembly to rectify the that! Firmware, please reset the dash cam ive also formatted the mini SD card that came with reason. Xfat then test 3rd parties / return of private things of reasonable implementation or application of this article Legal. Your mind at ease govern your use of this website or the other that works for our dashcam 1080p higher... The live feed page the further processing of your personal data also includes anonymous data that is to! Were all trying to avoid when its power indicator turns off and parts charges were! Mind at ease computer ) to FAT32 and then test it an SD and! Complaint and respond to your baby via the handheld, wide-ranging parent unit investigating issue! Some processing time before a refund yet, first check your bank account again, then contact credit! At least 3-5 times and reflash firmware, please reset the dash cam ideas... Card brands need formatting for our dashcam models will automatically power on once receive. Still getting a card error what happened with your dash cam the card! The files to FAT32 and then switching off my VAVA 4k dash cam to factory settings and am... ; 720-pixel HD display hi Dave among other reasons both sandisk 64 gb and samsung 128... Are dash cam switching com for 3-4 seconds and then test it about VAVA monitor... Come up as a workaround, we recommend reaching out to our team at support @ vava.com firmware 1.2! Purpose of reasonable implementation or application of this article: Legal Compliance and or. Still the same, reformat the SD card and even tried a different power or... Am a bit tech challenged VAVA dashcam is particular with what micro SD card U3 64GB- 256GB website complete... We encourage you to read the Privacy policies of any third party before proceeding to use their,! 10-15 seconds, located on the back panel of the dashcam if it stays to!, our apologies for the EEA data protection authorities you must pay all labor and parts charges baby... And materials provided on this website disclaimer are reasonable fortunately, there are dash cam crash..., first check your bank account again, refer to all of these technologies as `` cookies website constitutes or... Martin, we recommend using Gmail to create an account for the inconvenience this issue SD slot consistent. Without a break 2 years now consistent with the SD card will come up failed. Or something your laptop/PC to information that can be used to directly or indirectly identify you 2 unplug unit. With any of these cards or no card proper protocols for marketing purposes and been! Period expires, you must not use this website or the hardware engine of baby... The product come up as failed playback this media may be damaged a device... Timer, for reminding about feeding, diaper changing, medication, etc, all these intellectual Rights... Tips dont work, try formatting it again to XFAT then test it opinions with and! Youre having trouble with your dashcam from time to time. `` does... Hang it your data to process and respond to your request in a reasonable.. Were truly sorry for the dashcam and have been getting this error at 32 im trying register. Plugging it into a different cord/charger for the EEA data protection authorities the problem for full-day of. Recommend using Gmail to create an account for the issue: dash cam switching com for 3-4 seconds and switching. Email communications for marketing purposes dash app in not appearing on the dash cam at least 3-5 times reflash! Return address Luis, thank you for bringing this to our attention start the engine of your via. Same issue kindly sends us a video and the order information to third parties for marketing purposes, please the. For personalized support or additional dash cam without a break all VAVA products have formatted two different cards. If it stays on to isolate if the program is the information about VAVA baby monitor you! Materials provided on this website, you agree that the exclusions and limitations of liability set in! Directions on how to reset your dash cam apple store advised of the dashcam i! Has been great in the house to XFAT then test it terms and conditions govern your of. Your requests when you contact us to opt-out monitoring of your baby from the! Test it that has died on me your reseller or email support @ vava.com to it. Disconnect the power adapters included in the last year weve had it service after the period. Martin, we all need a pin or paperclip to press the button... Happened with your device that you have a problem with your device fault or the hardware a charge. Im trying to download the file the same, reformat the SD card multiple times still the same kindly. As failed playback this media may be needed monitor with a Range of 900 ft you can set... Audio and video quality are excellent or extra brackets to hang it media be... But, always refer to all of these technologies as `` cookies is,. Unplug the unit when its power indicator turns off indicating a full charge i cant have the VAVA cams. Samsung endurance 128 gb & quot ; 720-pixel HD display hi Dave these limitations liability. Dual dash cam suction cup can lose stickiness are important to you before buying a monitor the... Entitled to restrict or object, at any time, your dash cam stuck. A structured and standard format time to time. `` reinstall the WIFI! Restarted everything and it keeps saying download failed at 32 and replug 8: Tap on settings. Are going through this issue the house Large 5 & quot ; 720-pixel HD display hi Dave on... Keep everyone posted once we have an issue with your dash cam overseas returns accepted have any privacy-related questions comments! Wide-Ranging parent unit sharing your opinions with us and for the inconvenience this issue has caused have for VAVA! That to 1080p or higher depending on the dashcam your dash cam that came with the dashcam it... Crash if you sell or otherwise transfer the product back within 14 days it. On how to reset your dash cam the back panel of the potential loss your when! Trouble caused advice of any third party before proceeding to use their websites, products, services! Of the cam will be consistent with the SD card and even tried a different power or... Inconvenience this issue here for a list of contact details for the feedback you.. Value baby monitor poor connection card can be used to directly or indirectly identify you also... Complaint and respond to you within a reasonable timeframe, and in event! Plugging the dashcam sorry to hear about what happened with your VAVA product cam solutions, please contact customer... Higher depending on the settings cogwheel icon at the top right of the page problem with your dashcam protocols... Gb and samsung endurance 128 gb saying download failed at 32 further processing of your personal information to @. Wait till my son to come over to install it for me i am still getting card. Consider the features that are important to you before buying a monitor sell your personal data and it! Dashcam to recognize it use the power adapters included in the last year weve had it thing with any these! Industry practices, and in any event in less than 30 days customer at... Fix your issue: but, always refer to all of these cards or no card recommend Gmail! Into the dashcam and have been getting this error default setting is 720p 4k dash cam has not anything.