Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. Unsubscribe any time. They remain in production today, so are they reliable, at least? No warning light was illuminated. Please see note from invoice that metal shavings were found in the splines of the ptu. The latter of which was the ones fitted onto the KL-series Cherokees. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. Theyve ranked the KL series Cherokees near the bottom among other Jeep models. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. 3,000 past power train warranty. Service 4 wheel drive is on my 2016 Jeep Cherokee. The car does not go uphill very well at all and lacks power. . During driving the SVS 4WD light appeared on the display. Almost immediately, 3 major software updates came along. Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. Had to sit in vehicle in breakdown lane with both feet on the brake for 45 minutes until wrecker arrived. The vehicle was taken to the dealer where it was diagnosed with ptu actuator failure. I took a look around and discovered a half inch wide crack all around the differential. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. Recommended to replace ptu unit before winter. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. Get notified about new defects, investigations, recalls & lawsuits for the. Plus, the Cherokee has a reputation as a well-built, tough SUV. 2023 Vehicle History Inc. All Rights Reserved. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . The contact owns a 2016 Jeep Cherokee overland. 2016 Jeep Cherokee Categories You have selected Power Transfer Unit Power Transfer Unit Power Transfer Unit Service Parts Other Categories Air Conditioners & Heater Automatic Transmission Body - Sheet Metal Except Doors Brakes Clutch Conversion And Upfit Packages Cooling Differential And Drive Line Doors, Door Mirrors And Related Parts Electrical Dealer said ptu is bad. ZF transmissions were designed to be an automatic transmission better suited for off-road use. Two of the most notable recalls cover the left and right front halfshafts. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. Replaced and resolved. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. Since its rise in the 1700s, the Cherokee nation has given birth to some of the toughest warriors that mankind has ever seen. Repairs are typically conducted at participating dealerships, and at the automakers expense, and recalls are redeemable for the lifetime of the vehicle on everything except tires, which give you a 180-day window. The recall began on June 30, 2016. 2022, CarProblemZoo.com All rights reserved. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Thankfully, he didn't charge me for the time he spent trying to diagnose it. What kind of vehicle . But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? She lives 2 blocks from work so doesnt drive daily. Worse, some Cherokee owners even reported that the Low Oil warning light never appeared. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. 2016 Jeep Cherokee Ptu Failure: 2 Complaints Jeep Cherokee 2016 drivetrain January 12: Jeep Wrangler 4xe Fuel and Oil Refresh Mode Causes Lawsuit Ptu Failure 2016 Jeep. I have also had several front-end and brake problems. Sometimes the air conditioning leaks. I feel the engine is always making noises and I've had to get new wires two times already. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. It has heated seats and a steering wheel. The 2016 model year was a part of 7 different recall campaigns. The repairs in this instance simply involved tightening the fasteners. . Dealerships are also informing affected owners that this is normal. The problem has reoccurred again yesterday while on the freeway. But are 2016 Jeep Cherokee problems petrifying enough to force you to skip this model year entirely? Common Problems by Model Year. 2. Not safe at all. Bump the Cherokee problem graphs up another notch. The vehicle wear and tear is bad. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. Once more, this is a potentially expensive issue that will prove to be catastrophic to repair and thoroughly fix once the warranty runs out. Owners may contact Chrysler's customer service at 1-800-853-1403. Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Vehicle history ODOMETER: 103,423KM Year 2016 Cherokee Trailhawk However, this time affecting the left half shaft in an estimated 52 potential units built between September 30 and October 2, 2015. The battery dies often, I keep it well serviced, and yet I have multiple issues. The KL-generation Cherokee is longer than the XJ-generation Cherokee, but its still shorter than the original SJ (1st-generation) Cherokee. However, the 2016 Jeep Cherokees seven recalls are for a vehicle thats been on the road for over five years, so its a little above average but not too bad. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. The contact owns a 2016 Jeep Cherokee. The same silhouette of the KL, which carried through 2016, is still with us today for the 2022 model year. The vehicle was taken to the local dealer where it was diagnosed that the transfer case and power train unit needed to be replaced. I'm afraid to use the vehicle in the snow because if it switches to 4WD, I'm worried the unit will fail and I will be stranded. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. Dealer said that it is a common problem that FCA should have addressed. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. I also called the NHTSA and the request inquiry is 565252. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. A failed PTU may not be able to maintain a connection between the transmission and the front wheels. The contact owns a 2016 Jeep Cherokee. It lights up every light on the shift lever / gear control assembly and an alert permanently appears in the driver information display - making it impossible to see how fast I am driving (the mph display is usually there). A legendary marque in its own right, Jeeps Cherokee has been with us since 1974. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. For the most part, it seems that Fiat-Chryslers Pentastar V6, which was optional on higher-end Jeep Cherokees of the KL-generation, seemed quite dependable. The vehicle was not repaired. Transmission failure with no warning. Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. Not safe at all. It could lead to a recall of affected Cherokees. I financed this vehicle thinking it would be highly dependable, however, I was mistaken as it had several electrical issues related to its manufacturing. Chrysler issued the recall number 63 and notified owners for repairs starting in September 2016. There were no warning lights illuminated. Just be sure to check the oil levels now and then, and keep it topped up. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. However, my VIN number was not included in those recalled by Chrysler. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. The car has not been inspected yet. Tigershark engines consume a quart of oil for every 1,000 miles. This problem may be covered under warranty. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. This is clearly a persistent and extensive safety issue that Chrysler is negligent in addressing. The contact related the failure to NHTSA campaign number: 20v343000 (power train) however, the VIN was not included in the recall. The Cherokee should have an oil reservoir capable of holding 5.5 quarts of oil. This is such a high rate that drivers may need to top off on oil to avoid overheating the engine. Though it has fewer recalls than this gens first two years, the SUV still has racked up seven National Highway Traffic Safety Administration (NHTSA) recalls. File photo of a Jeep Grand Cherokee. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. It also can not go into park and can roll away. In the beginning, the car drove smoothly, but only after a year of driving it. Oh, and its $1750 to repair it with the same exact one that breaks at 30,000 miles so at 60,000 expect the same exact thing for $1750, oh, and at 90,000 miles expect the same exact thing at $1750. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Went to dealer and said its shot. However, the VIN of my car is not included in those recalls. The brakes actually had to be replaced 4xs within 6 months. We use cookies to analyze & improve your experience, & to personalize content and ads. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. On her way here afew weeks ago the Service 4WD light came on. It is my understanding that if the power transfer unit (ptu) fails to engage with the transmission, the Cherokee could lose all power while being driven which could result in a crash or injuries. He looked it up and said there was an active recall on this. Although, it only appeared once the stalling came, or when the engines dead. The contact stated that the service shifter warning message appeared on the instrument panel. Car was "running" but not "going." Vehicle experienced a catastrophic failure of the 4X4 transfer case (PTU) while driving, this went from a faint sound to a complete failure of the drive system in less than 5 miles. If the. I took it to a dealer ship , and they confirmed this. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. The radio also frequently switches itself from both Bluetooth and FM options to the same AM channel by itself. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. For the most part, it is a great car to drive in. The NHTSA is the US gov't agency tasked with vehicle safety. The approximate failure mileage was 92,000. Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. - Lynn M., My transmission stopped working because the software for the transmission was out of date. Gilbert Smith is a New Mexico-based automotive journalist who enjoys writing about cars, trucks, and SUVs. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. BTW, we also had to replace the battery. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. Motor Verso runs display advertisements and advertorials on our content. Overall, the Cherokee has a reputation as a well-built, tough SUV. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. Or, could these woes still be worth repairing? Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? Thats an alarming figure for any TSB count. Research has shown this to be a known and common issue with this vehicle. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. 2023 Vehicle History Inc. All Rights Reserved. Key Points I had the problem diagnosed today by the medina auto mall dealership. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). 2.1. are trademarks of Autobeef LLC, All rights reserved. The vehicle has not been inspected by anyone other than the local Jeep dealership, which was on 8/12/2022. It is now two months later and the part is still not available. Jeeps similar to mine have been recalled with the same problem. In spite of bypassing the transmission recalls of the Jeeps 2014 and 2015 models, many 2016 Jeep Cherokees experience slipping, jerking, stalling, and hard shifting at 30,000 miles. Just for a spot of context, one quart every 1,000 miles would be normal for sports cars. About new defects, investigations, recalls & lawsuits for the transmission was out of date the road you... New wires two times already other than the local Jeep dealership, which was on 8/12/2022 with owners. Of driving it since 1974 sports cars i 've had to sit in in. 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