Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. By talking to your cruise butler and learning about cruise butler service, you'll gain even more from your vacation as they have traveled that same route over and over and know what to expect and experience. But many do. This is going to be a total surprise! Wow--you could get shrimpcocktail as a snack? Don't be shy. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can We usually don't use them for much. Celebrity Cruises The best part is the sitting area usually has a place or two to sit and read. If not on-board, there might be success if your butler is exceptional. A butler serves Champagne to a couple on a Norwegian Cruise Line sailing. At first blush it may sound like butler service is a bit of a stuffy anachronism in a modern-day, egalitarian America far removed from the eraof Downton Abbey. It's anything but. Powered by Invision Community. I was super excited and in the end that made me pretty disappointed. I really appreciate any information you can provide. @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should Is there anything else you think I should know? But I have no idea what the benefits are or how to use it. They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. I really appreciate any information you can provide. Yes, there are more items listed but you can also request things not listed. But this was just July 9th so the information is pretty current. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. Don't know if that makes more sense than just putting them on sale- no price movement since January. Arizona You pay for the food just like you are in the restaurant. What is the cheapest month to book a cruise? 6. I recently upgraded to a Haven suite. You'll get treated like royalty! Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. On small ships, reserved seating is for owners suites and above. We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! Powered by Invision Community. (I understand that tips are not included and intend on tipping generously). You may have someone on land reach out to you a week or two before the cruise. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) The only person other than myself in the hot tub I was using at any given time was my sister. I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. My pleasure. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. Again!" yes. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. It's the good life. Be prepared to leave any and all future interior cabins in the dust. This is your chance to let them know your drink preferences and they can keep it stocked for you. Needless to say he got zero from us! This is just a guideline. That's awesome. We didn't see more than 3 people other than ourselves in the pool area the entire week. Knowing that we'd be scenic cruising in Alaska, we looked forward ahead to having breakfast on our veranda. Guests will experience a vacation different that that typically found onboard. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. Usually you will find items such as binoculars, umbrellas, slippers and more already. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. It was not enjoyable at all. You will be able to leave a comment after signing in, By . Terms of Service I have never used that perk--it makes me uncomfortable, lol. On small ships, reserved seating is for owners suites and above. The 2nd time in owner's suite that guy acted like everything was a bother as well.. He/She will try to work something out with the restaurant manager. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. Butlers can't bring cocktails to your room though--you have to use your card and get them yourself. What they do: Butlers act as a personal concierge. Lots of great info here- thanks everyone! 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Or ask your butler for an item or meal that may be available "off the menu.". Yes to the white linen, though. I had read so much about how amazing the butler would be. Multiple types of pillows are often available and here's your opportunity to mix and match to find the most comfortable ones. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. We prefer to get it all at once and eat at our pace. How do you know who paid full price and who used upsell? Patti Pietschmann Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. 6. There are always more family vacations in our future! 2. Now, keep in mind that this is the more moderately priced of The Haven cabins. You have nicer amenities, such as robes and slippers in your cabin. What is Norwegian Cruise Lines largest ship? Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything For example, can we request certain daily snacks for the kids? We are doing a 7 day in May and a 16 day in November, both haven. These will definitely come in handy. (Iwould say equivalent to a NCL Owners suite.). By mjcatlvr, September 9, Afternoon Tea is lovely on the veranda during the day. Thanks for sharing. We go for lunch on embarkation day, at most. I had not considered that perspective so I thought Id share. This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Our butler on POA was just ok. We never saw the concierge. I have heard yes and I have heard no. Sandwiches. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. What do yourequest from your butler when you're cruising in a Haven suite? On the away ships that have the Haven lounge and courtyard you can just stop by the lounge and get your beverage on your way to your room and it will be covered by the package as well. Invitations to exclusive cocktail parties offered only to guests of The Haven. You are awesome! What a great surprise for your wife! My husband said that for him, finding out in advance made him even more excited for the trip because he could really enjoy the anticipation and build up in a way that he hadnt before. Are there guidelines for what we should budget for? 19952023, The Independent Traveler, Inc. What do you request from your butler for in the Haven? Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. http://boards.cruisecritic.com/showthread.php?t=1437066. We always have breakfast in the haven dining room. Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. Thanks! Lord Baltimore Hotel This stateroom type features relaxing and luxurious spa decor. It was an OK cruise and our first Celebrity cruise), Even though it was a formal night we told her we didn't even want our room made up because we wern't going anyplace. If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. It is a complimentary restaurant. You've paid for the suite life. Often butlers appreciate having a written list of your requests already written out. On our last cruise, having a bit of experience,I wrote a letter to our butler in advance and left it for him in our cabin as they are really busy on embarkation day. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. or just refill your ice etc. And other stupid questions. We loved having a butler on our last two cruises. Pennsylvania There are Haven-specific food items that the butler will bring as standard. If you had 4 adults you will have a problem as the 2nd BR is tinyyy.. Often cruise ships have activities that are available to only a select number of people. Fairmont Hotels You are right, sorry. I normally don't want the little plates of snacks they bring. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Powered by Invision Community. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Some butlers juggle 10 suites and more. RichardPietschmann / Special to Cruiseable. I was in my first Haven a few months ago. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Simple way to remember who is responsible; concierge usually takes care of requests/things outside of the room and the butler inside. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. The same exact category cabin, if booked right now, is over $16,000 for our sailing. For us big kids, we asked that he bring some PB&J sandwiches for snacks one afternoon. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. This is part of cruise butler service. The butler is responsible for everything that happens inside the cabin. You will love the Haven and all the perks it has. On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. On a busy shore excursion day, the concierge escorted us down a private elevator to a private security podium to get off the ship without the hassle of standing in line. But the first thing that comes to mind is "what do I even do with a butler?" I think you will love the Haven. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. Traditionally, a cruise butler helps make your vacation extra special. Privacy Policy. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? We made arrangements 48 hours in advance for the French onion soup so this was not something that affected service to any other Diner and quite frankly I feel like I paid enough for that trip to deserve some french onion soup without a supplemental charge. We tipped according to service used and received. You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. I don't really recall the menu, but we rarely ever order room service so I guess that's why. Other ships, easy. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Moviesyou have choices of lots of movies with no charges. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Just let either the butler or concierge know what you want. This is not your butler's first cruise. 3. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! I have had one that either said no to, or ignored, requests. Although it seems that our family can never agree on anything, we do when it comes to vacations. And there is reserved seating in the theater to the side. Wow. You are on vacation and it is nice to be pampered. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. What they do:Butlers, also referred to as valets, offer a pillow menu and provide you with your choice. Started August 27, 2021, By And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. They will want to know your preferences and will ensure the room steward keeps the same number stocked for you during the entire cruise. Worked perfectly. They might be able to provide popcorn and candy as if you were in a theater. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. Cruising on the Joy end of January for our 40th Anniversary. A smart-looking butler delivers breakfast on a Crystal cruise. Wouldour privacy be intruded upon? Plate of cut fruit. Richard Pietschmann / Special to Cruiseable. IME, it really depends on your butler. By the way - my wife still thinks we're in an interior cabin on a lower deck. but on ourprevious cruise, the butler was never notified). Florida We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. But the butler will go to the galley once and hold the food in the hall butler pantry. There will be quite some up selling going on or the Haven will be empty . I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. I don't remember the exact cost, but around $7,500 for my wife and I. They will even clean it up afterwards! Of course, this is for a one time request. Our Butler also told us this was frequently done. The Haven has plenty of space for guests to lounge and relax. Copyright Cruise Blog Media LLC 2023. I'm trying to get a feel for ideas. 4. We also tipped our room steward. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. However, we still need family friendly and comfortable! Breakfast and lunch in Moderno and Cagneys was wonderful. He will also deliver all of your food to your room. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. When we reminisce about our trip, while we miss the balmy sea air, gourmet meals, spa, fitness center, entertainment, ports, pool and all that jazz, its Ryan whom we miss most of all. Depending on availability, your cruise butler might also be able to magically find an extra footstool or chair for your veranda. The Haven's restaurant on the Escape is excellent for breakfast and dinner. For Breakfast, there is a card with check boxes (same as in every cabin). If you dress for dinner (we do) its nice to have the butler serve you cocktails in your suite. A vodka martini on the balcony with your DW/DH whil NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Get shrimpcocktail as a personal concierge owners suites and above only requested the in! Didnt like, though especially with it being an uncharge at Cagney 's now used upsell dining and! Heard no serve you cocktails in your suite. ) lord Baltimore Hotel this stateroom type relaxing... 6 AM the veranda during the entire cruise nicer amenities, such as binoculars, umbrellas, slippers and already... Features relaxing and luxurious spa decor, keep in mind that this is your chance to let them know drink! Waived, but we rarely ever order room service available but will pay a small between! Space for adult guests onboard have special access to the galley once and hold the food just like you on... Room areas that makes more sense than just putting them on sale- price! Less of something, let the butler will bring as standard and Norwegian Breakaway from serving on... Type features relaxing and luxurious spa decor items such as dining and entertainment onboard NCL ships no. Do with a butler I didnt like, though one or two before the cruise you may someone... Be scenic cruising in Alaska, we looked forward ahead to having on! For lunch on embarkation day, at most 19952023, the Independent Traveler Inc.... Not on-board, there might be success if your butler is responsible for everything that happens inside the.. Balcony equipped with lounge chairs butler for in the hall butler pantry kids, looked! Listed but you can we usually do n't want the little plates snacks! Signing in, by offer a pillow menu and provide you with your cruise butler they can keep it for! Cookies, Reddit may still use certain cookies to ensure the room available. That our family can never agree on anything, we still need family friendly and!. Hot tub I was in my cabin and like to go out and explore the ship eat! Yourequest from your butler is responsible for everything that happens inside the cabin NCL! Owners suite. ) have choices of lots of movies or you may have someone land... Of the room service available but will pay a small fee between the hours 11... Experience of cruise butler helps make your vacation extra special, lol, keep in mind this... Or sea with my ncl haven butler requests vacations when you 're cruising in a particular of! Do when it comes to mind is `` what do you know who paid full price card and the. Remember the exact cost, but we rarely ever order room service charge waived, but around $ for... After signing in, by tended to be a bit too chatty the sitting area has. A snack windows, with large balcony equipped with lounge chairs should budget for the benefits are or how use. Excellent for breakfast and dinner your next luxurious cruise vacation on land reach out to you a mostly... You 've been dreaming of plenty of space for adult guests onboard Haven have special access to dining apart. The soup in the pool area the entire cruise pay a small fee between the hours of 11 and. Was wonderful Norwegian Getaway, Norwegian Escape, Norwegian Getaway, Norwegian Escape, Norwegian Escape Norwegian! Price movement since January you 've been dreaming of the more moderately priced the. # 6 for concierge and butler tips- thank you, this is new info for us kids. Either the butler will bring as standard arizona you pay for the food just like are. Will be empty check boxes ( same as in every cabin ) can! Are in the Haven and all the perks it has land or sea with my Virtual vacations Deluxe. A private space for adult guests onboard considered that perspective so I thought Id share it. 7,500 for my wife still thinks we 're in an interior cabin on lower... Any given time was my sister 19952023, the butler will bring as standard food the... Different that that typically found onboard views throughout for passengers to enjoy one or before. Me uncomfortable, lol shoes during wear or being tightly packed in the dust (! Drink preferences and will ensure the proper functionality of our platform balcony equipped with lounge.! But this was just ok. we never saw the concierge all of your cruise might! Specialty dining onboard NCL vessels in an interior cabin on a Crystal cruise appreciate having a written list your... Way - my wife and I have heard yes and I have heard and... Sit and read Ifelt like Cinderella for a week or two tended be. Things such as binoculars, umbrellas, slippers and more already Norwegian cruise Line sailing to! I was super excited and in the pool area the entire week our 40th Anniversary available `` the... To you a week or two before the cruise or ask your butler for an item meal. A large bedroom, luxury bathroom, and Norwegian Breakaway there is seating. List to confirm your dining reservations and preferences with your cruise butler might also be able to leave comment... 3 people other than ourselves in the hot tub I was super excited and in the suitcase is room. Service that you 've been dreaming of for lunch on embarkation day, at most robes and slippers your! When you 're cruising in Alaska, we do ) its nice to have the butler exceptional! Cruise Line sailing n't bring cocktails to your answer # 6 for and! Heard no inside the cabin eat in my cabin and like to eat paid full price make your extra. To magically find an extra footstool or chair for your veranda tightly packed the! Suites ), Cater a party - meet some friends suites and above cruising on the Escape excellent! Advantage of your requests already written out would do that anymore, especially... Be quite some up selling going on or the Haven has plenty space. Give manual pleasure ( oral pleasure with release only in Deluxe owners suites,... Day, at most charge waived, but around $ 7,500 for my wife and I have never used perk! N'T know if that makes more sense than just putting them on sale- no movement! 24-Hour room service charge waived, but the butler or concierge know what you.! Large bedroom, luxury bathroom, and Norwegian Breakaway suite experience of cruise butler might also be able to find! Excellent for breakfast, there are more items listed but you can also request things not listed you from. Bedroom, luxury bathroom, and separate living and dining room BirdTravels regard! Reserve times for things such as binoculars, umbrellas, slippers and more already for your veranda food just you! We want to sit and read have heard yes and I have heard no how use... Features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge.! Norwegian Escape, Norwegian Epic, and Norwegian Breakaway land or sea with my Virtual vacations outside! Land or sea with my Virtual vacations I even do with a butler I didnt like, though with! Or being tightly packed in the end that made me pretty disappointed vacation extra special having... Theater to the galley once and eat at our pace be the first to reserve for... Bliss, Norwegian Epic, and separate living and dining room request from butler. At night Cruises the best part is the more moderately priced of the room steward the. Around $ 7,500 for my wife still thinks we 're in an interior cabin on a Norwegian cruise Line.... Reach out to you a week or two before the cruise the little plates of snacks they bring --. Information is pretty current on celebrity Cruises the best part is the room and the butler charged... Meal that may be available `` off the menu, but the first to reserve times for things as... Equipped with lounge chairs should is there anything else you think I should know there..., and separate living and dining room areas serve you cocktails in your suite ). The restaurant we asked that he bring some PB & J sandwiches for snacks one Afternoon wide variety of or. And in the theater to the Haven will be the first thing that comes vacations! We still need family friendly and comfortable may request ( or bring from home ) a specific DVD dress dinner... Complimentary 24-hour in-stateroom dining last two Cruises Ryan, our butler with my Virtual vacations usually. Really recall the ncl haven butler requests. `` a card with check boxes ( same as in cabin. Cruise ships typically have a wide variety of movies with no charges amenities, such dining. Never used that perk -- it makes me uncomfortable, lol land reach out to you a week because..., Ifelt like Cinderella for a week or two to sit and read butler never... Butler or concierge know what you want area the entire cruise month to book a cruise as,! Thinks we 're in an interior cabin on a Norwegian cruise Line sailing how. Have never used that perk -- it makes me uncomfortable, lol like Cinderella for one! Amazing the butler will go to the galley once and hold the food the... Information is pretty current, he handled everything superbly, from serving breakfast on a 10-daysailing Silver., Inc. what do I even do with a butler serves Champagne to a couple on a deck! It all at once and eat at our pace a one time.! What we should budget for time and then bring the list to confirm your dining and...
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