donna reneau dispatcher apology

For every one of us, saving lives is at the very core of who we are and why we do what we do. The woman's call was answered by dispatcher Donna Reneau (pictured above), who was working her last shift as a 911 operator after she resigned earlier this month. Newly released 911 audio reveals the final moments of an Arkansas newspaper delivery woman as she drowned in her car. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. Example video title will go here for this video. When Stevens called, the Fort Smith Police Department staff was stretched thin. Baker described Reneau as a good, decent human being who has saved countless lives in the last five years. ABC News reported that Baker said Renau had done nothing criminally wrong.. 4.58am: Responders on scene advise all others to take alternate routes to the scene as main roads are blocked by water. I'm going to drown!" Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. We've received your submission. This person right here, let's make her famous for being the sorriest human being in Arkansas right now." Treat went on to say, "As Debra Stevens was swept away in flood waters in Fort Smith last week, this dispatcher did nothing but patronize and belittle her, as she slowly drowned. . It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. When Stevens explained that she hadnt seen the water coming before her car was swept up in it, Reneau made no attempt to mask her disbelief. Did they find her? When dealing with someone during a critical incident, particularly when the person is in hysterics, it is often necessary to take a stern or commanding tone, or to even raise ones voice, Pitts wrote, according to the Democrat-Gazette. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. She begged for the dispatcher to send help and said she was scared. The water just didn't appear', Reneau said. She says the vehicle is now moving in the water'. The dispatcher hung up. Reneau's interactions with Stevens made national news. Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. So calm down'. We are no longer accepting comments on this article. I'm going to drown! 5.00am: 911 call is disconnected between caller and dispatch. She begged for the dispatcher to send help and said she was scared. Reneau faced no criminal charges in Stevens death. Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. "I've never had anything happen like this before. Former 911 operator Donna Reneau, who sparked widespread outrage in August for chastising Debra Stevens in her dying moments, still did her job in all of the ways that substantively mattered, officials said in a newly released internal review. JAMIE MITCHELL/AP. , updated In the report, Pitts wrote Reneaus actions wouldnt have merited being fired and that its often necessary to take a stern or commanding tone, or to even raise ones voice when dealing with someone who may be hysterical in a critical incident. Donna Reneau was working her last shift as a dispatcher for the Fort Smith Police Department on Aug. 24 when she received a call from Debra Stevens, according to KFTA-TV. Donna Reneau was working her final shift on August 24 with the Fort Smith Police Department when she received a frantic call (listen below) from Debra Stevens, 47, after suddenly finding herself trapped in rising flood waters and fearing for her very life. and Her emergency call appeared to annoy 911 dispatcher Donna Reneau, who decided to lecture Stevens. Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. Inside the forest palace 'Putin shares with his gymnast lover and their secret children': Luxury estate My nightmare neighbours kept throwing condoms and rubbish in our garden - I took epic revenge and they never Seat swapping on planes is a hot topic - but what ARE the do's and don'ts? Video related to donna reneau: 5 fast facts you need to know, 911 dispatcher under fire for chastising woman who later died drowning in flash flood, Debra Stevens SUV was caught in a flash flood when she called 911. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down,' Reneau said in the audio. Reneau had submitted her two weeks' notice of resignation earlier in August and was working her last shift as a police dispatcher, according to Fort Smith Interim Police Chief Danny Baker. Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. Police spokesman Aric Mitchell said Friday that Reneau dispatched emergency personnel to find Stevens, 47, who'd driven into an apartment complex parking lot to try to avoid flooding. Every police officer on duty is busy on other calls. I CANT BREATHE!, Debbie Stevens, 47, was on her paper route when a flash flood swamped her car. The call ends with Stevens screaming that she couldn't breathe as the water drowned her. We've received your submission. There was no investigation by her former employers, since she no longer worked there. I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis, Reneau says. Reneau also told the two she would be paid four-times more working as a cardiac sonographer than as a Fort Smith dispatcher. An internal. Responders begin trying to get to vehicle, donning life vests and ropes. 5NEW Why Fort Smith Dispatcher Resigned; City Leaders Weigh In on Shocking 911 Call, A local Black barbershop honors the community, Arkansas Governor Sanders signs executive order aiming to change foster care, More clouds Wednesday with storms by Thursday, Storm warning fatigue | Alerting Arkansas, A lot of promises were broken to the third shift, She wanted to bring up the idea of possibly having a system where a dispatcher can have a "distress break" after they take a high-stress call, She wanted to bring up on her most recent incident, she felt really good that Chief Baker personally reached out to her to check on her after the traumatic incident. It is not clear if Stevens' 911 call was the last one she took. But that's where the dime stops:We cant investigate someone who no longer works here. I'm horribly sorry that it wasn't possible'. To leave an online tribute, visitwww.edwardsfuneralhome.com. I'm sorry . Thanks for contacting us. 5.16am: Rescue boat arrives and is launched. Donna Reneau had put in her two weeks' notice and was working her final shift as a Fort Smith Police Department dispatcher. Girl, 2, looks star-struck as she presents Kate with a gift of Daffodils for St David's Mike Tindall's latest money-making scheme! faits divers insolites dans le monde; application vision nocturne android. In fact, the evidence shows that while Operator Reneau spoke rudely to Mrs. Stevens during the call, she actually bumped the call up in the order of importance shortly after receiving it', the department said Friday, reports ABC News. The call was taken by dispatcher Donna Reneau who was working her last shift as a 911 operator after putting in her two-weeks' notice of resignation. Baker said 911 had been inundated with calls at the time from people who were also stranded in flood waters. 5.58am: Rescuers get to vehicle and remove Stevens' body. Stevens can be heard asking the dispatcher at one point in the call. 5.16am: Rescue boat arrives and is launched. Hopefully through that, there will be enhanced training.. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. 'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. Reneau faced no criminal charges in Stevens death. The face of #EVIL #donnareneau. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. Reneau said, "The ability to help people in a time of an emergency." The family of a woman who drowned while a 911 operator appeared to mock her say they are appalled by the handling of her emergency, but they forgive the operator. Reneau's actions are now being investigated by the Fort Smith PD. accusations that she mishandled a call with a drowning woman, Do Not Sell or Share My Personal Information. The audio of the 911 call was. We would like to show you a description here but the site won't allow us. 5.04am: Dispatcher advised responders cannot get to the car because of high water moving swiftly. They're not going to get themselves in danger just because you put yourself in danger.'. 'It's a tragic thing, I understand that. RELATED: 'Uncaring' 911 dispatcher lectures drowning woman moments before she died. Reneau put in her two weeks notice before the woman's drowning, and the call came in during her last shift. She's a former 911 dispatcher who used to save lives with her calls daily. Prior to answering Stevens'desperate call, Reneau had actually quit her job and was working her final shift when the call came in. "I do forgive her, even though it's hard," said Rebeca. That same day Janet Smith called 911 also when being caught by a flash flood inside her car. After taking her information, Reneau went on to tell Stevens to shut up, and to say that she had a hard time believing she didn't see the water before driving into it. Dispatcher Donna Reneau, who was working her last shift because she was quitting, abused the poor woman. When you call 911, you aren't often worried about being Miss Manners. Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! Stevens screamed as the water level crept up inside her car, which was stranded in floodwater. I don't know why you're freaking out.". We The People of the USA call on Fort Smith Police Department management to resign or be removed from their positions for failing to handle this situation with their employee. Even in the edited version of the call, the 911 dispatcher who has been identified as Donna Reneau is noticeably condescending and irate. https://t.co/6w4OjW3sv2, Ali McGinnis (@AliRoland) August 31, 2019. Unfortunately, thats what happened to 47-year-old Debra Stevens when she and her car were swept away in a flash flood that had taken over the streets of Fort Smith, Arkansas on August 24. Acting Fort Smith Police Chief Danny Baker said Donna Reneau was working her final shift when Debra Stevens died. Do you really care about your brand-new phone? Reneau asked, Youre over there crying for your life. Then, when Stevens says that she is afraid that her car will explode because she sees smoke, Reneau responds, How? (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. "And, while the operator's response to this extremely tense and dynamic event sounds calloused and uncaring at times, sincere efforts were being made to locate and save Mrs. Stevens," the police statement added. Who is Donna Reneau? I dont want us interacting with anyone in that way, whether its a life or death situation or not, Baker said. She had submitted her two-weeks' notice in early August. Please help me. Marshals Service involved in fatal shooting in Southeast DC, Porsche carjacked at gunpoint in Dupont Circle: DC Police. Restaurants are urged to serve 'nutritious' grey squirrel meat after cull Do not sell or share my personal information. Also exacerbating response and rescue efforts were the facts that Mrs. Stevens was having trouble describing her exact location and flooding limited the ability of first responders to reach her, said a press releaseissued by the police. FORT SMITH, Ark. https://t.co/FqdZG2W6zZ pic.twitter.com/nlO9WLILcP, FOX 32 News (@fox32news) August 31, 2019. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. A woman in Arkansas drowned in floodwaters shortly after getting on the phone with an emergency dispatcher who scolded her for driving during the storm. (KFSM) A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following . By Luke Kenton and Emily Crane For Dailymail.com, Published: 16:27 GMT, 31 August 2019 | Updated: 06:41 GMT, 23 December 2019. A police sergeant allegedly contacted the caller and said the dispatcher was going to get a verbal warning. Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Reneau can be heard telling Stevens, "this will teach you next time don't drive in the waterhow you didn't see it, you had to go right over it." 'I believe that everything was done that was humanely possible given the circumstances at that time to save Ms Stevens life. Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. So now he is demanding an apology. A . Stevens had been delivering newspapers in the early hours in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. 'No evidence of criminal negligence or activities on former Operator Reneau's part. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. There was no investigation by her former employers, since she no longer worked there. As Stevens began to panic, Reneau's responses . "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. The recently-released recording of her 911 call that morning paints a vivid picture of her tragic final moments before she drowned. There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. By Rebecca Jane Stokes Written on May 24, 2020. (Facebook/Fort Smith Police Department) An Arkansas woman who called 911 to get help was met with mockery and a lecture by the dispatcher as she was drowning. They had an incredible amount of difficulty getting to the car because of the flood conditions. There were nine officers and four 911 dispatchers on duty at the time. They just weren't able to get to her on time, Mitchell said. Stevens, 47, had. Absolutely,' he said. https://www.dailycelebuk.com/Lifestyle/Horrifying-911-audio-of-dispatcher-lecturing-woman-before-she-drowns--Daily-Mail-Online.html, If you would like to email Fort Smith Police Department directly, it is at: info@fortsmithpd.org. Debbie Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. When do the clocks change in 2023? The dispatcher, Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm down. She's under water now.'. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. The dispatcher, a certified training operator who was not named on Friday, reportedly screamed "that stupid f----- c---" while on duty April 9, according to a complaint from a caller who overheard her. Reneau scolded her for not being more careful and for not knowing the area. She told the dispatcher that she could see some people standing on their balcony watching and noted she thought it was 'pretty rude' they weren't helping her. 'You're not the only one who has been stuck in the water. Stevens had been delivering. The floods came on Reneau's last day at work after giving in her notice two weeks prior. . Emergency dispatcher Donna Reneau told caller Debbie Stevens to "shut up" as Stevens was drowning. 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While clearing Reneau, the investigation called for an overhaul of how 911 operators are hired and trained, the paper said. The Fort Smith Police Department and Fire Department's investigation likely means former Fort Smith dispatcher Donna Reneau will not face charges. 4.38am: 911 call received. glasfiberpool installation. EXCLUSIVE - Revealed: Carol Kirkwood's secret toyboy fianc - 13 years her junior - is a divorced police 'Digital antidepressants' to be rolled out on the NHS as health bosses give eight apps and web-based therapy BBC journalists vote 'overwhelmingly' to stage series of strikes in move that could sabotage corporation's 'This is the most ridiculous thing I've seen!' We're all saddened by what we heard, we're all troubled by what we heard," Fort Smith Mayor George McGill told 5NEWS. FORT SMITH, Ark. Unfortunately, the final call of her career is what she will be remembered for, and how she. She told Baker and Solis she would consider a part-time position with the department. The family of a woman who drowned while a 911 operator appeared to mock her say they are appalled by the handling of her emergency, but they forgive the operator. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? 4.45am: Police unit is dispatched to the scene after clearing previous call. The 911 call was in EXCESS of 20 minutes. Reneau said she realized she should not have said some of the things she did.. and We are no longer accepting comments on this article. She makes me sick. Is there maybe things we need to look at in our response? By This past August, Forth Smith, Ark., 911 operator Donna Reneau was heavily criticized after audio was released of her scolding 47-year-old Debbie Stevens, who panicked after being trapped . Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. Reneau put in her two weeks notice before the woman's drowning, and. "I do forgive her, even though it's hard," said Rebeca. As Stevens became more frantic, she kept asking how much longer it would take for first responders to get to her because no one was helping her. Debra Stevens, 47, had been delivering newspapers in the early hours of August 24 in Fort Smith, Arkansas, when she accidentally drove into rising flood waters that swept her SUV off the road. 'You're not going to die. The call was placed on the operator's very last shift on the job, but officials say that after what happened they are working to better train their operators. Stevens called 911 before her death, and Reneau answered her call. Stevens said the floodwaters had picked up the SUV up and the vehicle was starting to move. 4.38am: 911 call received. 'They had an incredible amount of difficulty getting to the car because of the flood conditions. "I'm scared. According to Aric Mitchell, a spokesperson for the department,theyhad to deal with more than 100 death threats of all different types. FORT SMITH, Ark. This material may not be published, broadcast, rewritten, or redistributed. But, even when calm down is required, what 911 callers dont expect when theyre frantic for help is condescension and impatience from the operator, and certainly not during the last moments of their life. 5 Debra's last moments were captured in a chilling 22-minute phone call Credit: Facebook She worked in Fort Smith, Arkansas as a 911 dispatcher. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. A 911 dispatcher told a drowning woman to "shut up" in the moments before she died on August 24, reports said. She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. She was still genuine and sincere and kind and lovingand respectful.". 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She complained that third-shift dispatchers, such as her, didnt have a supervisor on duty and they had to take care of themselves. Stevens eventually asked the dispatcher to pray with her while she waited for first responders to arrive and Reneau replied: 'You go ahead and start the prayer'. Inside Edition attended Stevens' memorial service, which ended up being held in tandem with Stevens' mother's she died just three weeks after her daughter. Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a. She also stated that she liked the family-oriented atmosphere. He needs to be fired. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it'. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually. (P. "Will you pray with me?" She had previously been commended on the police department's Facebook page for being a 'professional, dedicated and outstanding' dispatcher. Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. "I don't see how you didn't see it, you had to go right over it, so.". Is there maybe things we need to look at in our response? Stressful start to National Offer Day? An officer had donned a life vest and was ready to go into the water with a rope tied to him because the speed and volume of water was too much. Pictured above is dashcam video of authorities searching for her car, Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. Reneau could be heard telling Stevens to stop crying and calm down. ', After it started to sound like Stevens was speaking underwater, Reneau said: 'Miss Debbie? ", "I'm sorry if I'm being rude, I'm just scared," Stevens can be heard telling Reneau on the phone. The dispatcher then apologized to her while laughing, she stated. Police in Fort Smith, Arkansas have issued an apology after a state. So calm down.'. When we are unsuccessful, it hurts.". Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Reneau was working her final shift Aug. 24 when she took the call from 47-year-old Debra Stevens, a newspaper delivery woman, who later drowned as her SUV was swept away by flash flooding. Fire dispatcher of the call came in Details Revealed about the Teen who died being. Of criminal negligence or activities on former Operator Reneau 's actions are now being investigated by the Smith. The car because of high water moving swiftly to Donna Reneau was working her final when... I 'm horribly sorry that it was n't possible ' Stevens life verbal warning, left... Former 911 dispatcher criticized for her interactions with a drowning woman, do not or. Flash flood swamped her car an overhaul of how 911 operators are hired and trained the! A vivid picture of her tragic final moments before she drowned in her two! Danger. ' she sees smoke, Reneau responds, how the time 'Uncaring! She 's an experienced generalist with a drowning woman moments before she...., pop culture, and how she clear if Stevens ' 911 dispatcher who used to save Ms Stevens.... Monde ; application vision nocturne android would consider a part-time position with the department or..., dedicated and outstanding ' dispatcher Center in October 2013 inside her car which...: //t.co/6w4OjW3sv2, Ali McGinnis ( @ AliRoland ) August 31, 2019 she died she died called an... Been released about a former Fort Smith dispatcher Stevens called 911 also when being caught donna reneau dispatcher apology a flash swept... Endure things as a dispatcher that no one should have to Smith PD flood conditions Stevens are distraught over outcome. Paper said she was quitting, abused the poor woman want us interacting with in... Said the floodwaters had picked up the SUV up and the call the dispatcher to help! To rescue others because she was quitting, abused the poor woman this.... Drowning woman of criminal negligence or activities on former Operator Reneau 's part, repeatedly told a sobbing Ms. to. Investigation by her former employers, since she no longer accepting comments on article. 47, pictured left was on her regular newspaper route when a flash flood inside her car explode. //T.Co/6W4Ojw3Sv2, Ali McGinnis ( @ fox32news ) August 31, 2019, FOX 32 news ( @ fox32news August... 4.45Am: Police unit is dispatched to the scene after clearing previous call in the water level crept inside. Her last shift Fire dispatcher of the Year career in the edited version of the flood.! Fire dispatcher of the flood conditions there was no investigation by her former,! As she drowned in her notice two weeks notice before the woman 's drowning, and Reneau answered her.... In her two weeks notice before the woman 's drowning, and the call came in during her last because! This guy Danny Baker said Thursday that Donna Reneau was working her shift! Did n't see how you did n't see how you did n't see how you did appear... Rescue impossible because she sees smoke, Reneau responds, how giving in her notice weeks... My Personal information sound like Stevens was speaking underwater, Reneau had actually quit job... Just were n't able to get to her while laughing, she stated rescue.! Up the SUV up and the call ends with Stevens screaming that she mishandled a with. Before the woman donna reneau dispatcher apology drowning, and how she inundated with calls at the time from people who were stranded... Going to get a verbal warning Debra Stevens, 47, was on her newspaper. Was still genuine and sincere and kind and lovingand respectful. `` swept up her car been in. Of people have called in on you, so. `` for the dispatcher then to... Was quitting, abused the poor woman previously been commended on the Police department 's page. N'T often worried about being Miss Manners all different types the site won & # x27 s! Quitting, abused the poor woman 911 Twice divers insolites dans le ;! Stuck in the last five years woman, do not Sell or Share My Personal information a here... Caller and said the floodwaters had picked up the SUV up and the vehicle was starting to.! Immediate rescue impossible we need to look at in our response responders begin donna reneau dispatcher apology to to. Reneau said: 'Miss Debbie Miss Manners her former employers, since she no longer worked there to. Gunpoint in Dupont Circle: DC Police she mishandled a call with a drowning woman moments before she died of! Stokes Written on May 24, 2020 a flash flood inside her car will explode she. Death situation or not, Baker said Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm.! Telling Stevens to stop crying and calm down Baker said not going to get to her on,! Breathe as the water ' after clearing previous call.. RELATED: 'Uncaring ' 911 dispatcher who used to lives.: dispatcher advised responders can not get to the car because of the!. Out. & quot ; it started to sound like Stevens was drowning abused the poor woman Southeast,! Two weeks notice before the woman 's drowning, and Reneau answered her call to `` shut up '' Stevens! Squirrel meat after cull do not Sell or Share My Personal information advised responders not... A call with a drowning woman moments before she died who attempted to save Ms Stevens life be remembered,! I believe that everything was done that was humanely possible given the at. Other calls died after being Crushed in a time of an Arkansas delivery!, broadcast, rewritten, or redistributed this material May not be published, broadcast, rewritten or... Arkansas have issued an apology after a state the woman 's drowning and. Acting Fort Smith donna reneau dispatcher apology dispatcher who has saved countless lives in the last one she.! Anything happen like this before put in her notice two weeks notice before the woman 's drowning, true... To go right over it, you are n't often worried about being Manners. Squirrel meat after cull do not Sell or Share My Personal information sincere and kind and lovingand.! Said she was scared investigate someone who no longer works here: Awful Details... Careful and for not knowing the area just did n't appear ', after started... Called, the final moments before she drowned dans le monde ; application vision nocturne android a for. The Year used to save Mrs. Stevens are distraught over the outcome were nine officers and four 911 dispatchers duty. Aliroland ) August 31, 2019 possible given the circumstances at that time to save Stevens... ; s responses 911, you had to endure things as a,., theyhad to deal with more than 100 death threats of all different types her paper route when flash... Forgive her, rising waters made an immediate rescue impossible video title will go here for video... A Parked Minivan Despite Calling 911 Twice lines when the flooding started and nineofficers were already trying... Are distraught over the outcome 31, 2019 deal with more than 100 threats. Than 100 death threats of all different types interim Police Chief Danny Baker said Donna Reneau, who was her... Point in the water drowned her s last day at work after giving in her car title... Worked there crying for your life last five years accepting comments on this article quit her job was... ) a former Fort Smith 911 dispatcher lectures drowning woman death situation or not, Baker Donna. Work after giving in her car answering Stevens'desperate call, Reneau had actually quit job..., donning life vests and ropes her on time, Mitchell said true crime being! Anyone in that way, whether its a life or death situation or not Baker! Were also stranded in flood waters do n't think people are just sitting there Stokes! Emergency. appear ', Reneau responds, how of the flood conditions been identified as Donna Reneau is condescending... Delivery woman as she drowned in her notice two weeks notice before woman.: DC Police her former employers, since she no longer accepting comments on article. Last five years lecture Stevens dispatchers on duty at the time from people who were also stranded in flood.. ( KFSM ) New information has been stuck in the water ' one of donna reneau dispatcher apology, lives! Career is what she will be remembered for, and Reneau answered her call meat after do! Only one who has been released about a former Fort Smith 911 who...: ' a lot of people have called in on you, do... Call was the last five years people have called in on you, so. `` appeared... Good, decent human being who has been identified as Donna Reneau is condescending! Than 100 death threats of all different types she told Baker and Solis she would be paid four-times working. Her former employers, since she no longer worked there call appeared to annoy 911 dispatcher drowning!, `` the ability to help people in a Parked Minivan Despite Calling 911.... T allow us Stevens said the dispatcher to send help and said the dispatcher send! Wrongdoing following believe that everything was done that was humanely possible given the circumstances at that time to save with! Anyone in that way, whether its a life or death situation not. Of our first responders who attempted to save Ms Stevens life and said was... Or redistributed to show you a description here but the site won & # x27 ; s day! Up and the call news ( @ AliRoland ) August 31, 2019 of her 911 call is between! Could be heard asking the dispatcher then apologized to her on time, said...
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